Jacketars has a rating of 2.4 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Jacketars ranks 144th among Jackets sites.
The jacket is amazing! Real leather though not cow hide - I think it is lamb skin. It looks great, seems to be constructed very well and got here sooner than expected. I was a little nervous- because whenever I emailed I got the same reply that the jacket was in process and shipping soon. But I figured if they are taking the trouble to email back… I shouldn't worry too much. Sent by DHL - got updates as it shipped. VERY happy!
Should be ZERO stars. Do NOT order from them. You will receive something that looks nothing like what you order. I ordered a $175 Spanx jacket and received a smelly fleece piece of crap item. They tried to convince me to accept a $25 partial refund and keep the item. When I insisted on returning it, they explained that although they are wrong, I would have to pay to return the item to Australia. TOTAL SCAMMERS.
Should be ZERO stars. Do NOT order from them. You will receive something that looks nothing like what you order. I ordered a $175 Spanx jacket and received a smelly fleece piece of crap item. They tried to convince me to accept a $25 partial refund and keep the item. When I insisted on returning it, they explained that although they are wrong, I would have to pay to return the item to Australia. TOTAL SCAMMERS.
Company sent jacket that looks nothing like the one in their photos on their website and it has an awful smell. Have traded several emails at this point and am told I'd have to pay for the return of the jacket back to AUSTRALIA and they won't offer a full refund but a partial (not saying how much). They're scamming users by sending items not like what's depicted and that's how they make their money. DO NOT BUY.
The jacket is amazing! Real leather though not cow hide - I think it is lamb skin. It looks great, seems to be constructed very well and got here sooner than expected. I was a little nervous- because whenever I emailed I got the same reply that the jacket was in process and shipping soon. But I figured if they are taking the trouble to email back… I shouldn't worry too much. Sent by DHL - got updates as it shipped. VERY happy!
Tip for consumers:
Be patient and use PayPal if you have doubts.
Products used:
Jackets
I ordered something for my mom on Jacketars.com almost 15 days ago. It finally arrived, and the woman's medium was actually an extra small. Good luck trying to reach them. No phone #, only an "*******@jacketars.com" email and a very restrictive policy offering a refund only if you contact them within 24 hours. TOTAL SCAM. Do you buy from this company.
I admired this jacket, beautiful and trendy. The white fur collar adds a touch of modernity. It seems too big for me to be a size L, I'm 5.2ft tall and weigh 67 kilos for reference, in my case I like more tailored jackets, especially when they are "heavy" because of the feathers. Support helped with a size chart and i got this perfect piece with custom size with help of their professional craftsman.
Tip for consumers:
Gentle behavior and good support, but you have to be patient to get their response.
Products used:
puffer jacket with fur collar
Do NOT even think about buying from this site. Total scam. They don't have products that they advertise. After you order you will get a package in about 6 weeks, terrible smell, cheap replica of the picture (I have attached two pic of what I got and what I ordered), then you would want to return this crap and they will ask to pay for the label…good luck with that…manufacture is in Karachi and based on other reviews whatever address they provide is not ever legit. One day Karma will get these mofos
Tip for consumers:
This is a total scam, do not ever buy from this site
I asked for a grey checked suit that sent me a blue one
Now they want me to pay to send it back
It was late as well and I payed for express delivery.
Avoid using this company at all costs.
I only put one star as you have to.
I'd give them zero if I could.
Completely fraudulent company
Tip for consumers:
Do not use this company ever
Products used:
The product that I order never showed up. Sent me sone piece of $#*! blue suit.
False advertising
I purchased clothes here last February, but the product was very different from what was introduced, so I wanted to return the product. At first, they said there was no full refund. After a few emails, I got a reply that I would give you a full refund. However, I paid for the delivery fee. Nevertheless, I proceeded with the return and paid an additional $60 for delivery. However, the package was returned to me due to unknown recipients, and I suffered a total of $200 in damages, time and mental damage. And I gave up the refund.
If anyone wants to buy a product here, I will say. Don't throw away your money!
This is because it sells clothes that do not exist as false information and is not responsible. It's really the worst!
Tip for consumers:
The tip is not to use it
Products used:
jacket
Photo speaks for itself. Garbage product. No refund offered unless you pay to ship it to Australia or Middle East. The address they give for return is not even valid and would result in "PRODUCT not being returned no refund"
They offer low refunds to keep the garbage product that costs $5.00 to make so they win either way.
DO NOT BUY*****
Tip for consumers:
Stay away....
Products used:
NONE
We ordered a jersey over a month ago, still has no update on shipping, and when contacted, they had horrible English and said their was a problem in shipment. Then when contacted again for a refund they say we have to send the item back for that, even though our item has never sent, on their website it still says in process over a month later. DO NOT BUY FROM THEM.
Tip for consumers:
Do not buy from this site. It's a scam.
Products used:
None, we never received anything after buying.
This jacket can literally spice up your fashion game. It took a while to arrive, but the quality of the leather and the quilted textures feel robust and clean, I must commend Jacketars for their craftsmanship, not to mention the golden zipper and studs give a sexy look. Highly Recommended!
I ordered a jacket and even though tracking says received, was not able to locate, this company refuses to help in filing a claim for reimbursement.
Products used:
Ordered a jacket which I never received and the company will not help in receiving a refund.
I've never left a review before, but I felt compelled to do so for this: it's the coziest pullover I've ever worn, plus I adore the way it looks! It's cosy and silky, and it's perfect for layering. I generally wear a medium in this brand, so I opted for that size. The sleeves are a touch long, but that isn't a problem for me. Aside from that, I really like how it looks.
Products used:
Pullover Sweater
Esta empresa é uma fraude. Comprei um casaco e não corresponde em nada ao artigo que mostram no site. Depois de vários emails a questionar a demora do envio do meu artigo, este só foi enviado aquando do meu contacto com a PayPal para que me ajudassem a recebo um reembolso. O artigo que me enviaram depois da reclamação não tem o modelo, a cor ou o material que dizem. Nem chega a ser uma cópia barata. É terrível. O portes que dizem ser gratuitos, também os tive de pagar. NÃO COMPREM NADA A ESTA Empresa! Fiz a compra em 29 de Janeiro e em 8 de Março ainda estava à espera de receber a minha encomenda!
Tip for consumers:
Fraude
Products used:
Casaco
I paid 189USD for a hoodie that was supposed to be Louis Vuitton and got a crappy hoodie that not only doesn't resemble the original even from afar, but it's also an indecent quality of fabric which may be worth 10USD at most! Burn in Hell Jacketars.com!
The product took 60 days to get to me. When it did arrive it was nothing like described. It was described as wool, what I received was polyester printed fabric with the worst top stitching I have ever seen. Returns are not easy I had to email the company 5 times before they gave me their return address, they kept pushing for me to keep the jacket and they would refund me. After a few more emails they finally said they would refund me $30, the POS jacket was $135. It has been two weeks since out last correspondence and I still have not been credited the refund. When I googled the return address it was a boarded up house. So just don't purchase from this company!
Tip for consumers:
This company is a scam!
Products used:
None
The quality is cheap and NOT as pictured on their website. They refuse to give me a return address and refuse to give me a refund even though they promise easy returns. They only have an email address and have been stalling for over 2 weeks. Still no return address after multiple emails. Jacket makes noise when you try it on. Don't buy from Jacketars!
Tip for consumers:
Run away it’s a scam!
Products used:
None - cheap jacket still in packaging
I bought a black lightweight blazer for formal gatherings. The inner lining is a light and simple fabric, which is undoubtedly soft, it does not become an inconvenience when wearing a shirt but it is not of the best quality.
The buttons are large and thick they are well enough attached to the overall design and fits me perfectly.
Tip for consumers:
shipment was two days late. support staff is great but, sadly not all.
Products used:
mens black blazer
You will not get what you ordered, plain and simple. You'll spend over $100 for a $20 waste of fabric.
I ordered back in early December. Waited a little over a week to ask when it would be shipped. They told me it got delayed "for some reason" and it should be released from QA and be on the way in a couple days.
So I waited... Heard nothing again so I messaged them and was told I would have a tracking order by the a close date around Christmas.
So I waited... And still received nothing.
They didn't inform me my order was shipped till a month after I ordered it.
Everytime after the first initial message I told I wanted a refund as it went from it not making it in time to they broke every promise they made to me about it being sent. They lost my address. Worse being that they would only offer a partial refund even though they're the ones who kept messing up.
They only offer the partial refund (They keep 20%) so they can keep some of your money and argue with the next person about a product that doesn't exist. When that doesn't work, they'll send you a cheap knock off that doesn't even look like what you ordered.
If you have already ordered from them, I'm sorry. Your best bet is to start an email chain with them ( you can't contact them any other way) and start talking with your card issuer.
If you haven't, don't buy from them. It is not worth the headache they will cause.
I was suppose to be getting a Victorian style jacket. My order calls it a Steampunk trench coat. I went to go look on their site and show what I ordered to what I got. It doesn't pull anything up under steampunk so I only have the picture of the "$129" coat they sent me.
This isn't what I ordered. This isn't even form fitting. Go buy from Wish or Temu, AliExpress, Shein. Least it's cheap if you're getting ripped off.
Tip for consumers:
Do not use it
Products used:
Jacket
I got a jacket from them and while the jacket is fine, it isn't quite what was pictured and the sizing was a bit off. I requested a return authorization (from the US) and they basically said Australia is dealing with the pandemic (who isn't?) and the cost to send back would be the same as the cost of the jacket (US$150) and offered 25% off my next purchase.
Mr friend and I ordered Houston Astros suits from Jacketars. We ordered size 32 and 38 pants. While the jackets fit, the size 38 pants appeared to be designed for an 8 year old child (couldn't even get one leg all the way through), and the size 32 pants appeared to be designed for a 4 year old child.
I have tried multiple times now to return a $140 jacket that was sized 2XL but still is too tight for my mens regular XL frame. When i asked about returns they wanted to give me $20 to avoid the hassle and keep the jacket. Shipping back to one of their facilities was going to cost $47. So i asked for $80 and they offered $40. So I decided to ship. At UPS, no one could find a phone number and I was urged by store owner NOT to send without a phone# as it would just get lost in customs. Asked Jacketars for a phone number and searched all over the internet for one but it DOES NOT EXIST! You'll also find numerous scam reports about this company once you dig in. I'm sure even if I got a phone # at this point they would say its been more than 20 days so they wouldn't accept it anyway. Website says worldwide shipping and EASY RETURNS...absolute HORSE SH!T. AVOID AVOID AVOID. PS...jacket quality was sub par as well, don't be fooled.
Tip for consumers:
Doing business this way should be illegal!
Products used:
NONE
It's been a week, I'm wearing the same varsity jacket it is still in the same situation without washing it. Moreover, it's viscose lining has been structured in a way to keep me comfortable and satisfied. Thankyou for organizing such a astonish and comfortable jacket. Keep updating me for your next deals. Thankyou!
Tip for consumers:
Must Visit jacketars has many amazing and valueable product
Products used:
Jacket
I ordered a medium size letterman jacket, but I received an xl instead. Because of my middle height, it was very huge. I contacted them to request a actual size jacket. I eventually receive my package in the proper size. Their product quality is great. Definitely, I will comeback for another purchase.
Tip for consumers:
Vast Product Line So Search Carefully
Products used:
Letterman Jacket
I bought a Nancy Wheeler Stranger Things Jacket from Jackets with a discount of 15% for my girlfriend. It's a lovely and comfy jacket. You can wear it with a light shirt underneath, Lightweight and excellent for dress or even riding in mild weather. After seeing it, a friend decided to place an order for his wife.
Tip for consumers:
Highly recommendable for those who wants a classy jacket at a low cost
Products used:
JACKET
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